Thank you KombDev-Anthony for your help. KombDev-Anthony determined the file extensions were improper to the file type and through testing - determined the appropriate Browser to use for this application. KombDev-Anthony was the final stop in my effort to solve this problem.

Anthony was great helped me out with a really annoying problem and when i needed an extra part he went out got it and came back to fix it. Great service and nice people.

I received excellent service, accompanied by thorough and detailed information regarding the issue at hand and the potential resolutions available. However, I ultimately decided against proceeding with the repair, as the hardware costs were prohibitively high and not justifiable for my situation. On the other hand, I found the labor costs to be quite reasonable and competitively priced. If I encounter any issues in the future, I will undoubtedly turn to this service again.